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Incident Lab · SEV3 · dbt

The inactive-account report is suddenly empty

RevOps: "accounts with no payments this week" returned 0 rows this morning. It listed 4 yesterday.

inactive accounts lists accounts with no payments in raw payments . Nothing in the model changed. What changed is the data: this morning raw payments received manual bank transfers, which arrive without an account id. Investigate: Fix inactive accounts so a NULL in raw payments can't empty the report. Columns: account id , name .

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